For security reasons, Chanel cannot provide exact details on how to tell genuine Chanel products apart from replicas. Unfortunately, such precise information would likely be used by counterfeiters to further mislead consumers. However, you can protect yourself from unscrupulous sellers by examining the context of your purchase. For example, if a product bearing the Chanel name or CC Monogram is advertised as being of “AAA” or “7 star” quality, the product is typically fake and is illegal.
Above all, if the deal is too good to be true, you are probably being sold a replica handbag. The only way to be certain you are buying a genuine Chanel product is to buy it from a Chanel boutique or an authorized Chanel retailer. When you buy from an unauthorized dealer you could be buying a counterfeit.
As much as Chanel would like to help the victims of counterfeiting, Chanel cannot get back money that was paid to a counterfeiter or to repair counterfeit products. However, Chanel regularly investigates and sues counterfeiters. In this way, Chanel is helping existing and future victims of counterfeiting.
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